We’re here to help with your shopping experience. If you have questions about our products, an existing order, shipping, delivery, or other shopping-related matters, please contact our customer service team using the information below.
Contact Information
Jorarane
Website: https://jorarane.com
Email: customer@jorarane.com
Phone: +1 (951) 627-4830
Address: 5364 Capella Ct, Jurupa Valley, CA 91752, United States
You can reach us by email or telephone for assistance with your questions and inquiries.
Customer Service Hours
Our customer service hours are Monday through Friday, 9:00 AM–6:00 PM Central Time.
Please contact us during these hours for customer support. Availability outside this schedule is not guaranteed.
Shipping Area
We serve customers throughout the United States. For questions about shipping options, delivery arrangements, or order tracking, please contact our customer service team.
How We Can Help
You’re welcome to contact us about:
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Product Information: Questions about our furniture, home decor, and product details.
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Order Status: Inquiries about existing orders and order information.
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Shipping and Delivery: Questions about shipping, delivery status, and tracking updates.
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Order Cancellations: Requests to cancel an order.
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Returns and Refunds: Questions about returning an item or requesting a refund.
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General Inquiries: Questions about browsing our website or completing a purchase.
Before You Contact Us
To help us understand your inquiry, please include your order number when contacting us about an existing order, where applicable. You may also provide the name and email address associated with the order.
For your security, please do not send passwords, full payment card numbers, security codes, or other unnecessary sensitive information by email or telephone.
Thank you for reaching out. We appreciate your interest in Jorarane and look forward to assisting you.